Privacy Policy

iClean Company (“we”, “us”, “our”) is a South African commercial cleaning services provider. We are the responsible party for the personal information described in this policy. You can reach us on 079 533 3937 or at icleancompany407@gmail.com.

• Identity and contact details: full name, company name, email address and phone number.
• Service information: property type, service required, preferred cleaning date, site address and any details you include in your message.
• Employment information: CVs, ID copies and references submitted for career applications.
• Technical information: IP address, browser type, device type and pages visited, collected automatically.

• To prepare and send quotations and respond to your enquiries.
• To deliver, schedule and manage the cleaning services you request.
• To invoice you and maintain accurate business and tax records.
• To assess job applications and manage recruitment.
• To improve our website, services and customer support.
• To comply with legal, regulatory and contractual obligations.

We process your information on the lawful bases of consent, performance of a contract, our legitimate business interests and compliance with the law. We do not sell your personal information.

Our website uses strictly necessary cookies to function correctly and may use analytics cookies to understand how visitors use the site. You can block or delete cookies through your browser settings, though some features may not work as intended.

We may share personal information with trusted service providers who assist us with hosting, communications and accounting, and with authorities where required by law. All such parties are required to protect your information and use it only for the purpose we specify.

We apply appropriate technical and organisational measures to protect personal information against loss, unauthorised access, alteration or disclosure. These include access controls, secure transmission, confidentiality agreements with staff and ongoing staff awareness training. No transmission over the internet can be guaranteed to be entirely secure, but we act promptly on any suspected breach and will notify you and the Information Regulator where the law requires it.

We keep personal information only for as long as necessary for the purposes described above, or as required by South African law — typically five years for financial and contractual records.

• To request access to the personal information we hold about you.
• To request correction or deletion of inaccurate or outdated information.
• To object to processing based on legitimate interests.
• To withdraw consent to marketing communications at any time.
• To lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights or ask a privacy question, contact our Information Officer at icleancompany407@gmail.com or 079 533 3937 during business hours (Monday to Saturday, 06:00 – 17:00). We respond to all requests within a reasonable period.

We may update this policy from time to time. The latest version will always be published on this page.